Freshworks Inc

• Country

  United States of America

• Sector

  Information Technology

• Industry group

  Software & Services

• Industry

  Software

• Sub-sector

  Information Technology

• Capitalization (millions of $)

  5350.9

• Ticker

  FRSH.O

• ISIN

  US3580541049

• IPO date

  2021-09-22

• Availability on Russian exchanges

  No

• Reporting for

  2024-02-16

• Date fact. publication of reports

  2023-12-31

Freshworks Inc. is a software development company that provides software-as-a-service (SaaS) products. It provides solutions that serve customer experience (CX), IT service management (ITSM), customer relationship management (CRM), Sales & Marketing and human resource (HR) management. The Company's products include Freshdesk, Freshservice, Freshsales, Freshmarketer, Freshsales Suite, and Freshteam products. The Freshdesk provides one free tier and three paid tiers of subscription plans for its Support Desk, Messaging and Contact Center products. The Freshservice provides four paid tiers of subscription plans. It offers purchase add-ons, such as orchestration transaction pack, assets pack, virtual agent suggestion pack and SaaS management. The Freshsales provides one free tier and three paid tiers of subscription plans. It offers purchase add-ons, which includes marketing contacts, configure price quote (CPQ), conversion rate optimization, phone credits, WhatsApp business and workflows.